Who provides the service
These terms apply to this website and to the services provided through it. They
are provided — and answered for — by a person, not a company.
terraroot is the trading name; it is not a limited company.
- Provider
- Tiago Calado Lopes, sole trader
- Trading name
- terraroot
- Address
- Largo José da Cruz, n.º 3, 2260-369 Vila Nova da Barquinha, Portugal
- Website
- www.terraroot.pt
These details are published under article 10 of Portuguese Decree-Law
7/2004, which governs electronic commerce, and they are the same ones
shown in the footer of every page.
Using this website
The site is freely accessible and requires no registration. There is no members'
area, there are no user accounts, and nothing has to be accepted to read it —
using the site means accepting these terms, and nothing more is asked of you.
We ask only what is reasonable: do not use the site in ways that harm
it or the people reading it. That includes trying to reach non-public
parts of it, interfering with how it runs, extracting content automatically to
republish it, or using the contact form for unsolicited messages.
We do what we can to keep it available and accurate, but
we do not guarantee uninterrupted service: the site may be down
for maintenance, because of a third party, or for reasons outside our control. We
may also change or withdraw content at any time — including prices and service
descriptions — without notice.
Changes to these terms. The version in force is the one
published on this page, with the date at the top and at the bottom. Anyone with
a signed contract is unaffected by changes made here: in that case it is the
contract that governs.
Quote requests
The form on this site is for requesting a quote. Sending it
commits you to nothing, costs nothing, and does not order any service.
- A request is not an order. It is the start of a conversation: we reply within one to two working days and, where it makes sense, arrange a meeting.
- A quote is not a contract. It is a proposal, with a stated price and scope, and it takes effect only once both parties have accepted it in writing.
- Nothing starts before a price is agreed. We do not begin work before the price has been stated and accepted — it is what the site promises and what we do.
- Quotes have a validity period. Each proposal states how long it stands; after that, the figures may be revised.
- Prices published on this site are indicative and may change. What binds is the figure in the accepted proposal.
The terms of each service live in the contract, not here.
Deadlines, deliverables, included hours, notice, renewal and price reviews are
agreed in writing with each client. This page neither replaces nor summarises
them — where what is written here differs from the signed contract,
the contract prevails.
Who owns what gets built
This website
The content of this site — text, images, graphics, code and the
terraroot name — belongs to terraroot or to those who licensed
it to us. Read it and share the links freely; what you may not do is copy,
reproduce or reuse it elsewhere without written permission.
What we build for clients
The work belongs to the client. Once the agreed price is paid,
the client company owns what was built for it: the code, the design and the
content produced as part of the project. The domain is registered in the client's
name from day one, and anyone leaving takes the complete source code, with no
exit fee.
Two things sit outside that, and it is only fair to say so:
- What is not ours to give. Third-party libraries, components and tools used in the project remain governed by their authors' licences.
- What we know how to do. Methods, techniques and generic components we develop and reuse from project to project remain ours. Delivering a piece of work does not stop us using again what we learned to build.
Unless agreed otherwise in writing, we reserve the right to
name the client as a reference and to show the work on our site
and in presentations. Tell us you would rather we did not, and we will not.
Limitation of liability
The information on this site is published in good faith and with the care we can
give it, but it is general in nature: it is not technical, legal
or tax advice about anyone's particular situation. Decisions taken on the basis of
what is written here alone are the responsibility of whoever takes them.
We are not liable for indirect loss — lost profits, lost
opportunity or lost data — arising from the use of, or inability to use, this
site. Nor are we responsible for the content of third-party sites
linked from here: those who run them are.
None of this limits what the law does not allow to be limited.
Liability for wilful misconduct or gross negligence, and anything else Portuguese
law treats as non-excludable, remains in full. A clause attempting to exclude it
would be void — and would still not apply simply for having been written down.
Governing law and jurisdiction
These terms, and the relationship between terraroot and its clients, are governed
by Portuguese law. That applies to Portuguese clients and to
clients abroad alike: the service is provided from Portugal, and it is the
provider's law that applies. Being outside Portugal does not change this.
For any dispute not settled by agreement, the
Portuguese courts shall have jurisdiction.
Before that, we would always rather talk: an email to
geral@terraroot.pt settles the
overwhelming majority of things, and settles them faster.
Language of these terms
This English version is provided so that clients outside Portugal can read these
terms in a language they work in. It is a faithful translation, kept up to date
alongside the original.
The Portuguese version is the binding one. Where there is any
difference between the two — a word, a nuance, an ambiguity — it is the
Portuguese text that governs, and it is the Portuguese text a court will read.
That is not a formality: Portuguese law applies, and the provider is
established in Portugal.
The original is at
terraroot.pt/termos-e-condicoes.
Personal data
The data you leave in the form is handled as set out in the
Privacy Policy,
which forms part of these terms: what is collected, what it is used for, how long
it is kept, and how to exercise the rights the GDPR gives you. The GDPR applies
whichever country you write from, because the processing happens in Portugal.
Last updated: 18 August 2026